Refund policy

At Gabmic, we want you to love what you wear. If something isn't right, we're here to help.

1. Easy 7-Day Exchange (Size or Colour)
- You can exchange your order for a different size or colour within 7 days of delivery.
- The item must be unused, unwashed and unworn, with original tags and packaging.
- Exchanges depend on stock. If your preferred size or colour isn't available, we will offer store credit or another product.
- [Exchange pickup is free. / A reverse pickup fee of Rs. 80 applies for exchanges.]

2. Damaged, Defective or Wrong Product
If you receive a product that is damaged, has a manufacturing defect, or is not what you ordered:
- Contact us within 48 hours of delivery.
- Share your order number and clear photos of the product and packaging. An unboxing video helps us resolve your issue faster.
- Once verified, we will arrange a free pickup and send you a replacement. If a replacement is not available, we will give you a full refund.

3. Items Not Eligible for Exchange
- Products that are used, washed, damaged by the customer, or missing tags
- Requests made after 7 days of delivery

4. Refunds
- Refunds (for damaged, defective or wrong items) are processed within [5-7] working days after we receive and check the product.
- Prepaid orders: refunded to the original payment method.
- COD orders: refunded via UPI or bank transfer. We will ask for your details.
- Shipping charges are non-refundable unless the item was damaged, defective or wrong.

5. How to Request an Exchange or Report an Issue
WhatsApp us at 96424 93137 or email gabmicclothing@gmail.com with:
- Your order number
- Your reason (size, colour, damaged or wrong item)
- Photos, if the item is damaged or wrong

We usually reply within [24 hours].

Gabmic